Things to Consider When Choosing a Commercial Vehicle Rental Company
It’s no secret that vehicle ownership in Singapore is a costly investment – with running business costs and astronomically high COE premiums, it begs the question: does it still make financial sense for companies to purchase their own commercial vehicles? For this reason, vehicle rental companies are fast gaining traction among business owners. The expense of renting a commercial vehicle is often a small amount as compared to the cost of purchasing. But with so many options in the market, selecting the right vehicle rental provider can seem like a daunting task. Edmund Vehicle Rental is a leading vehicle rental company in Singapore, and we’ve put together these factors to take into account when choosing a commercial vehicle rental company.
Wide selection of vehicles
Be sure to take your time to look through the available types of vehicles that a vehicle rental company offers. Will you be travelling long distances in your rental car? If so, you may want to opt for a ride that provides a higher level of comfort. Likewise, you may want to consider a bigger vehicle via van leasing for instances where you will be transporting items such as small furniture or even making deliveries. Therefore, it is best to engage a vehicle rental company that carries a wide range of commercial vehicles to suit your every need.
Learn more: Why Rent a Commercial Vehicle For Your Business
Online reviews
95% of consumers read through online reviews before buying a product. As such, reviews have become strong forces for building or breaking a company’s reputation. In the era of the internet, a quick search online can help you gain some insight into how good or bad a company’s service really is.
Dig into Google reviews or social media pages of a vehicle rental company to get a sense of what previous customers have to say about the specific services offered. Are there any common problems reported regarding the company’s equipment or services? Were the needs of customers always taken care of adequately? Most reliable reviewers will highlight a few features that they deem to be helpful, so keep in mind to pay special attention to these details.
Customer service
Good customer service is undoubtedly an important part of any good vehicle rental company. From the very first stage of the rental process until the contract of service is closed, a reliable and helpful team will guarantee a smooth experience. We recommend contacting the customer service team of your selected vehicle rental company and take note of how promptly and thoroughly they respond. If you experience long waiting times, face only automated systems, and have a hard time reaching a human agent, that’s a clear indicator of bad customer service.
As you can see, there are a number of things worth considering when it comes to choosing the right vehicle rental company. We hope that with these tips in mind, you’ll be able to enjoy a smooth selection before hitting the road.
Searching around for commercial vehicles for your business? From cheap van rentals to daily lorry rentals, Edmund Vehicle Rental takes pride in providing a wide range of vehicles best suited for various business requirements. Speak with our team today to find out more!
